Your rate card, on WhatsApp
Upload the rate card once. The assistant quotes the right price for the right service instead of your staff sending a blurry photo of the menu.
WhatsApp chatbot for salons
A WhatsApp chatbot for salons that knows your rate card by heart.
Clients want to know what a haircut, facial or bridal package costs and whether you have a slot this evening. WapTalk answers from your own rate card in seconds, and passes booking requests and complaints to your staff in a shared inbox.
GS
Glow Studio
WhatsApp Business · via WapTalk
Hi, what’s the price for a hair spa? Is Saturday evening free?
7:42 PM
AI assistant
Hair spa starts at ₹1,200 and takes about 45 minutes. I’ll ask the front desk to confirm a Saturday slot for you.
From rate-card.pdf
7:42 PM
Request a slotSee bridal packages
Request a slot
7:43 PM
Pooja · Front desk
Hi! Saturday 6:30 pm is open. Shall I block it for you?
7:51 PM
What the chatbot answers, and what always goes to a person
The assistant answers only from documents you upload. The hand-over rules for refunds, complaints and sensitive topics run in code before the AI is asked, so a customer cannot talk it past them.
Questions it answers
- How much is a haircut, facial or hair spa?
- Do you have bridal or party makeup packages?
- What are your timings on Sunday?
- Do you have a men’s section?
- Which product brands do you use?
- Is there an offer this month?
Goes to your team
- Booking confirmations - your team confirms the slot
- Complaints about a service, and refund requests
- An unhappy client, flagged from the tone of the message
- Questions your rate card does not answer
What to upload
- Rate card with every service and price
- Bridal, party and membership packages
- Timings, branches and directions
- Current offers and their end dates
- Cancellation and late-arrival policy
How salons use WapTalk
The evening rush without missed messages
While stylists are busy, the assistant handles price and timing questions and queues slot requests for the front desk, tagged and assigned.
Festive offers to the right clients (Growth plan)
Tag clients by service - bridal, hair, skin - and send an approved offer template before Diwali or wedding season. Opt-outs are skipped automatically.
Need the WhatsApp Business API first? Follow the four-step setup guide.
WhatsApp chatbot for salons: FAQs
Can the chatbot book into my salon software?
Not directly. It answers the questions, collects the booking request and hands it to your staff in the shared inbox, who confirm the slot. Calendar and salon-software sync are not built yet.
Can I change prices during a sale?
Yes. Update the document in your knowledge base and re-train it; the assistant quotes the new prices from the next message.
Does it work on my existing salon number?
Yes, once that number is connected to the official WhatsApp Business API through Meta. If it is on the WhatsApp Business app today, the setup guide explains the move. Clients keep messaging the number they already know.
Can my staff see every chat?
Yes. Every conversation, whether the assistant or a person answered it, is in one shared inbox with filters for unassigned, mine and escalated chats.
Try it on your own documents.
14-day free trial with the AI included, then plans from ₹2,499/month + GST. Meta’s WhatsApp fees at cost, 0% markup.