WhatsApp chatbot for real estate

A WhatsApp chatbot for real estate that answers every enquiry in seconds.

Property enquiries arrive from portals, ads and hoardings at all hours, and the first agent to reply often wins the lead. WapTalk answers budget, location and availability questions from your current listings, then hands site visits and negotiation to your sales team.

NR

Northstar Realty

WhatsApp Business · via WapTalk

Any 2BHK in Bopal under 60 lakh?

10:02 AM

AI assistant

Two right now: Lakeview B, 1,180 sq ft at ₹56L, and Orchid Park, 1,240 sq ft at ₹59.5L. Want to see one?

From listings-october.pdf

10:02 AM

Yes, can I visit Lakeview on Sunday?

10:04 AM

Rohan · Sales

Hi, Rohan here. Sunday 10:30 works. I’ll meet you at the gate.

10:06 AM

Example conversation. Names and prices are illustrative.

What the chatbot answers, and what always goes to a person

The assistant answers only from documents you upload. The hand-over rules for refunds, complaints and sensitive topics run in code before the AI is asked, so a customer cannot talk it past them.

Questions it answers

  • Any 2BHK under ₹60 lakh in this area?
  • What is the carpet area and which floor is it on?
  • Is the project RERA registered?
  • What are the maintenance charges?
  • Which banks give home loans for this project?
  • When is possession?

Goes to your team

  • Site-visit requests - assigned to the right salesperson
  • Price negotiation and booking amounts
  • Legal, title and agreement questions - always a person
  • Complaints and refund requests

What to upload

  • Current inventory with price, size and location
  • Project brochures and amenities
  • RERA numbers and possession dates
  • Payment plans and home-loan partners
  • Office address and site-visit timings

How real estate use WapTalk

Reply to portal leads before anyone else

A lead who messages at 11 pm gets real listings, prices and sizes straight away, from your own inventory sheet.

Site visits reach the right person

A keyword flow on words like “visit” tags the chat site-visit and assigns it to the salesperson for that project, with the whole conversation in front of them.

New-launch broadcasts (Growth plan)

Send an approved template about a new project to contacts tagged by budget or area, and track sent, delivered and read for every recipient.

Need the WhatsApp Business API first? Follow the four-step setup guide.

WhatsApp chatbot for real estate: FAQs

Can it handle leads from property portals or Facebook ads?

If the lead messages your WhatsApp number, yes - the assistant replies in seconds. WapTalk does not import leads from portals automatically.

What if my inventory changes every week?

Upload the new list and re-train. Listings you remove from the document stop being quoted.

Will it negotiate prices?

No. It quotes the prices in your documents and hands negotiation, booking amounts and legal questions to your team.

Can several agents use one number?

Yes. The shared inbox assigns chats per agent, keeps internal notes and shows who is handling what. The Growth plan includes 8 seats.

Try it on your own documents.

14-day free trial with the AI included, then plans from ₹2,499/month + GST. Meta’s WhatsApp fees at cost, 0% markup.