A Wati alternative with AI on every plan and Meta fees at cost.
Wati is a mature WhatsApp Business API platform with a big feature set. WapTalk is narrower and built for small Indian businesses: an AI front desk that answers from your own documents, a shared inbox, and Meta’s fees passed through at cost. Here is how they compare, with sources.
WapTalk vs Wati, side by side
Wati’s details as listed on wati.io/pricing on 23 October 2026. Prices in INR before GST. Plans change - check their site for the latest.
| WapTalk | Wati | |
|---|---|---|
| Plan prices | ₹2,499 / ₹5,999 / ₹14,999 per month (Starter / Growth / Pro), billed monthly; 20% off annually | ₹2,699 / ₹5,799 / ₹16,799 per month (Growth / Pro / Business), billed quarterly |
| AI | AI answers from your own documents on every plan, billed per AI conversation (750 / 2,000 / 5,000 a month) | Astra AI agents (1 / 2 / unlimited) with 2,000 / 5,000 / 20,000 AI credits a month; AI Co-pilot credits are an add-on |
| Team seats | 3 / 8 / 20 seats | Growth: 3 seats. Pro and Business: 5 seats, extra users ₹1,299 / ₹2,199 a month each |
| Meta message fees | Meta bills you directly at its own rate: 0% markup | Per-message rates on Wati’s own rate card (not shown on the pricing page) |
| Hand-over rules | Refunds, complaints, medical and legal questions go to a person by a rule in code | Configurable bot flows and AI agent settings |
| Free trial | 14-day free trial, AI included | See wati.io |
Which one fits you?
Where Wati is stronger
- A longer track record and a larger customer base
- More integrations and a bigger template and feature library
- An AI agent product with more configuration options
Pick Wati if
you run a larger team that needs many integrations and is happy with quarterly billing and AI credits.
Pick WapTalk if
you are a small Indian business that wants AI answers from your own price list and FAQs on every plan, monthly billing, and Meta’s fees at cost.
Not sure what Meta itself charges? WhatsApp Business API pricing in India, explained.
Wati alternative: FAQs
Is WapTalk cheaper than Wati?
At entry level, yes: WapTalk Starter is ₹2,499 a month billed monthly, against Wati Growth at ₹2,699 a month billed quarterly. Wati Pro (₹5,799) is slightly below WapTalk Growth (₹5,999). Compare what each plan includes - AI, seats and Meta fees - not just the headline price.
Can I move my WhatsApp number from Wati to WapTalk?
Yes. Your WhatsApp Business API number belongs to your business, not to the platform. Moving it between providers is done through Meta, and we walk you through each step.
Does Wati include AI?
Yes. As listed on Wati’s pricing page, its plans include Astra AI agents and a monthly allowance of AI credits. WapTalk includes AI answers from your documents on every plan and counts AI conversations instead of credits.
Try it on your own documents.
14-day free trial with the AI included, then plans from ₹2,499/month + GST. Meta’s WhatsApp fees at cost, 0% markup.