An Interakt alternative with AI replies built in.
Interakt is a popular WhatsApp platform in India with strong commerce features and unlimited agents. WapTalk focuses on an AI front desk that answers from your own documents, with Meta’s per-message fees passed through at cost. Here is a dated, sourced comparison.
WapTalk vs Interakt, side by side
Interakt’s details as listed on interakt.shop/pricing on 23 October 2026. Prices in INR before GST. Plans change - check their site for the latest.
| WapTalk | Interakt | |
|---|---|---|
| Plan prices | ₹2,499 / ₹5,999 / ₹14,999 per month (Starter / Growth / Pro), billed monthly; 20% off annually | Growth ₹2,799 / Advanced ₹3,799 per month; Enterprise on request |
| AI | AI answers from your own documents on every plan, billed per AI conversation (750 / 2,000 / 5,000 a month) | WhatsApp AI Agents sold as a paid add-on |
| Team seats | 3 / 8 / 20 seats | Unlimited agents |
| Meta message fees | Meta bills you directly at its own rate: 0% markup | Interakt’s own per-message rates: marketing ₹0.949–₹0.970, utility ₹0.140–₹0.160, service and authentication ₹0.127–₹0.129, by plan |
| Hand-over rules | Refunds, complaints, medical and legal questions go to a person by a rule in code | Configurable workflows and chat assignment |
| Free trial | 14-day free trial, AI included | See interakt.shop |
Which one fits you?
Where Interakt is stronger
- Unlimited agents on every plan
- Commerce features such as catalogues and store integrations
- A lower monthly price if you do not need AI
Pick Interakt if
you sell online, need many agents and mostly run campaigns and commerce flows rather than AI answers.
Pick WapTalk if
you want an AI assistant that answers customer questions from your own documents on every plan, and want to pay Meta’s rates with no markup.
Not sure what Meta itself charges? WhatsApp Business API pricing in India, explained.
Interakt alternative: FAQs
How do Interakt’s message rates compare with Meta’s?
Meta’s India rate is about ₹0.8631 per marketing message and ₹0.115 per utility, authentication or service message (October 2026). Interakt lists its own rates per plan, from ₹0.949 to ₹0.970 for marketing. With WapTalk, Meta bills you directly at its own rate.
Does Interakt have AI?
Yes, as a paid add-on called WhatsApp AI Agents. WapTalk includes AI answers from your documents on every plan.
Can I move my number from Interakt to WapTalk?
Yes. Your WhatsApp Business API number belongs to your business. Moving it between providers is done through Meta, and we walk you through it.
Try it on your own documents.
14-day free trial with the AI included, then plans from ₹2,499/month + GST. Meta’s WhatsApp fees at cost, 0% markup.